FAQ
The questions we get most — lead times, shipping, returns, materials and team pricing.
Before you ask
How long until my order ships?
Most items are in stock and ship the next business day. Anything out of stock we build in 2–3 business days — we’re the manufacturer, so you’re never waiting on a supplier.
Are you a reseller?
No — we’re the manufacturer. We cut, fold and finish everything ourselves in Napa. That means better quality control and better prices than buying through a middleman.
Where do you ship?
All 50 US states and across Canada. Rates — cheapest and fastest — are shown at checkout.
What’s your return policy?
In-stock items can be returned unused — you cover return shipping. Custom or made-to-order items are final sale. Either way, a defect or our mistake is always on us. See the Returns page.
What are the products made of?
Aluminum, cut and folded from sheet in-house. Small add-on parts are made in durable plastic.
Can you build a custom size?
Often, yes. Email us with what you need and we’ll quote it.
Do you offer team or wholesale pricing?
Yes. Teams, dealers and track pro-shops can ask about wholesale pricing and our sponsor-code program.